Shipping Policy

Last Updated: 28 December 2025

At HOME-PIGEON LTD (“we”, “our”, “us”), we aim to deliver your orders promptly and securely within the United Kingdom. This Shipping Policy explains our shipping procedures, costs, and delivery times for purchases from ovear.shop.

1. Shipping Area

  • We ship only within the United Kingdom.

  • International shipping is not available.

2. Shipping Cost

  • All UK orders enjoy free standard shipping.

3. Shipping Carriers

  • We use trusted UK carriers to deliver your products, including:

    • Royal Mail

    • DPD

    • Hermes (Evri)

  • Carrier choice is determined by us to ensure the fastest and safest delivery.

4. Processing Time

  • Orders are typically processed within 1-3 business days after payment confirmation.

5. Delivery Time

  • Standard UK delivery typically takes 3–7 business days after dispatch.

6. Tracking Your Order

  • Once your order is dispatched, you will receive a tracking number via email.

  • You can track your order on the carrier’s website.

7. Lost or Damaged Shipments

  • If your shipment is lost or arrives damaged, please contact us immediately at support@ovear.shop or +44 7400 773279.

  • We will investigate the issue and arrange a replacement or refund as appropriate.

8. Address Accuracy

  • Please ensure your shipping address is complete and correct.

  • We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

9. Contact Us
For any questions about shipping, please contact:

HOME-PIGEON LTD
Address: 48 Walton Street, Tadworth, United Kingdom, KT20 7RT
Phone: +44 7400 773279
Email: support@ovear.shop